(Zonka Feedback lifetime deal $69) Whatever goods or services you offer, making your customers happy is at the heart of your business.
Customer reviews, on the other hand, can be sporadic, and unlike Karen from Mean Girls, you can’t read people’s minds.
With an easy way to gather feedback, you want to remove the guesswork from knowing whether or not the customers are pleased.
Let me introduce you to Zonka Feedback.
Zonka feedback Customer Experience Management Platform is designed specifically for small and medium-sized companies and organizations to collect and evaluate employee and customer feedback at all touchpoints, optimize customer interactions, and accelerate business development.
Zonka feeback’s Customer Experience Management (CEM) Platform is revolutionizing the way companies around the world collect, perceive, and handle customer, patient, and employee input and experiences. The Zonka feedback CX Management Platform collects customer interactions and input through all touchpoints, including in-person, offline, web, email, and SMS, and allows for active listening. Companies use the Zonka feedback CX Platform to drive result-oriented decisions to maximize Customer Experience and Close the Feedback Loop by combining in-the-moment, real-time feedback reporting, insights, and trends.
Businesses can recognize at-risk customers, fix problems, minimize turnover, convert detractors and passives into promoters, and build awesome interactions with the Zonka CX Management Platform, resulting in improved business results and happier customers.