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Post Profits Lifetime Deal – Have you ever posted in a comment thread and received an almost instant answer with a link, image, or additional information from the host? The reply was most likely automated. Here’s how to use Facebook comment automation to your advantage.
Response time has without a doubt become one of the key components of modern-day social customer service. While back in the day people would grab their phones or write emails, these days more and more consumers turn to social media when in need of direct contact with a business. Many brands are trying to embrace this trend by incorporating chatbots that manage basic queries and frequently asked questions into their strategies.
But chatbots are mostly useful for direct messaging. What about comments? Say you’re managing a large Facebook page with a very busy posting schedule, and it just so happens that you’re launching a campaign for a new product. It’s quite obvious there’s going to be a massive amount of comments, and chances are that a fair share of them will be quite similar, e.g. what’s the price?
You shouldn’t leave any comments unanswered. So how do you go about this? You might want to tackle each comment individually, typing in a short, polite reply, and basically going through every step of the process manually. But you really don’t have to.
This is where auto-comments come in for your convenience. If you set up your automated reply strategy wisely, you’ll be able to sift out spam and other not-so-relevant comments on your Facebook posts, freeing up more time to apply a genuine human touch to the questions that really need it.
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Respond to all comments on your post with a simple click. Get maximum post exposure and engagement automatically. Post Profits Pro will begin to automatically respond to all comments on your post strategically leveraging the Facebook Algorithm to get you maximum post exposure and engagement.