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Field sales and service is a very important part of sales, no matter which way you look at it. If you’re someone who’s new to the world of sales, you most definitely would not have heard about the enormous world of field service. And if that’s the case, do not worry.
Until pretty recently, field service meant going to the market and meeting prospects, following up and making sure clients got the best of the deal they signed up for. Over time the sales process has become more complex and needed a team to work inside offices and talk to customers and ask them how they’re doing.
With more people purchasing online, many companies have moved to sell from their offices — but it’s important not to overlook the importance of outside sales and services and field service for companies with relatively complex or high-priced products due to the face to face relationships that need to be established in order for them to succeed.
Even if your company doesn’t fall into either of those categories, you’ll still want to be prepared with a strategy in place because focusing on accuracy and meeting targets is important when developing a solid reputation within any industry you might happen to be working in. This is why fieldwork is important.
Field service is important for expanding one’s network, getting to the ‘grassroots’ level of business, earning trust from customers or clients, and persuading them to purchase goods or services. Because field service reps face the ‘real world’ out in the field, they are often able to build stronger relationships with their customers than inside sales reps.
Building a Custom Team Work Flow makes managing your field team inherently easy.
With FieldProxy, you can automate the field operations and manage sales tracking & report generation. It also lets you manage everything by making custom apps for your field team to manage the day-to-day struggles of working on the field.