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With global use of smart speakers, voice notes and AI assistants at an all-time high, it’s no secret that voice technology is rapidly transforming the way we all live, work and communicate. But this recent surge in the popularity of voice technology doesn’t just show that people want to set timers speedily, check the weather more easily or order groceries on the go.

The booming demand for voice technology in recent years can also tell us a lot about the way customers want to interact with brands – and tapping into this demand could be the key to your business’ success.

Today, we want to explore how businesses can leverage the power of voice to build genuine, long-lasting relationships with their customers – and ensure they stay relevant, competitive and personal in the years to come. ‍

‍Introducing Telbee

Build relationships that drive revenue.Online voice capture and voice messaging.Let your customers speak to you naturally through your website, or through pages we host for you. Listen, learn, reply in your own voice!

Build real relationships

• Listen to your customers through any channel
  Our voice messenger service lets you engage your customers by voice and build lasting relationships by enabling voice messaging on your website, social media, and even offline via the simple scan of a QR code.
• Listen around the world
  ‍Our voice recording buttons and pages are fully customisable, so you can translate your customers’ voice notes into any language.
• Listen and reply on the move
  telbee lets you listen and reply to voice notes on the go. Coming soon! Native apps for Android and iOS.
• Listen or read
  Listen to voice notes to hear the full mood and subtext of what’s being said, and convert these voice messages to text either automatically or on-demand for easier processing. We support transcription in 65+ languages.
• Talk securely
  All voice messages are transferred over HTTPS and are encrypted, so you can rest assured that your customer communications are safe and secure. We are fully GDPR compliant.

Listen in the way that people want to be heard

• Create voice messaging channels
  Create standalone voice recorder pages or website plugins for your pages, apps, social media, onboarding emails and so much more… so you can listen to your customers whenever they want to speak to you.
• ​Engage on your terms
  ‍Receive voice notes from your customers, visitors, followers and fans and have the right person reply at the right time.
• Apply your branding
  Customise your voice channels with your colour schemes, logos, avatars, text and styling to reflect your brand and the way you’re using telbee.
• Capture information
  Capture optional or required contact information (such as names, emails or phone numbers), or skip altogether for gathering anonymous feedback.
• Run campaigns
  Create channels for any purpose and receive all your voice notes in one shared voice inbox designed for teams.
• Take it further
  Include links, articles, videos, documents and Calls To Action in your voice note replies so you can explain by voice the next steps you need your customers to take, and then give your customers the resources they need to follow through easily.

Voice messaging for business – Listen, relate, reply

• Speak with one voice
  See your voice notes and conversation history all in one place in a shared and collaborative team inbox.
• Follow up as a team
  ‍Claim voice notes you can respond to from your shared inbox – or assign the conversation to a colleague better equipped to answer. Always have the right people reply, in their voice.
• Hear what’s going on
  See your team’s communications for that day from your shared inbox. Listen and review to better collaborate and continually improve your responses.

Easy management

• Add your team
  Invite your team members in seconds to help manage your inbox and collaborate – whether they’re at their desks or on the move.
• ​Assign permissions
  ‍Decide which team members can manage channels and users, and reassign and delete conversations if needed.
• Keep on top of communications
  Easily review your whole organisation’s communication history and get the insights that only listening to people speak can provide.
• Questions? Contact us any time
  Send us a voice note (or an email if you prefer…). We’re here to help you make the most out of telbee!
• Ask us for more…
  How can we help your customers and organisation? If you have ideas in mind please talk to us about them! We’re all ears… 🙂
  Sign up today