(Tactful lifetime deal $69) Customers must be engaged, converted, and retained across all touchpoints.
Managing customer engagements across several channels may be difficult for any company.
If you don’t respond to your customers’ questions and demands promptly, you risk losing them completely.
You’ll need a system that allows you to manage customer service across many channels while also producing and managing tickets—all in one location.
Tactful is an AI-powered omnichannel customer support platform that includes ticketing, CRM, help desks, and automation.
Live agents can manage all live discussions on Facebook Messenger, Facebook comments, and your website from a single unified desktop using Tactful.
The agent dashboard gives you a 360-degree view of your customers’ interactions across all channels by recording all the data you need to understand their journey.
You’ll be able to uncover client intentions by tracking customer information, previous and present purchases, and interactions. This will allow you to deliver better recommendations and solutions.
Connect to Facebook Messenger, WhatsApp, online chat, or the Agent Desktop dashboard to get started.
Your agents will be able to speak with customers across channels once you’ve linked, and they’ll be able to keep track of requests and conversations.
Provide multilingual AI-powered self-service that automatically localizes your language and dialect to match the customer’s language.