Savio Lifetime Deal – Painlessly Track Feature Requests Today

Savio Lifetime Deal – Painlessly Track Feature Requests Today

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$99.00

$99.00

83.16%

savings

$588

value

$489

you save

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Savio Lifetime Deal – $99.00

As your product becomes more successful, the amount of feedback you receive and the level of contact you have with customers is inevitably going to increase. This feedback can range from general criticisms such as “your product is over complicated,” to positive ideas such as “can you make it more colourful,” to focused feature requests like “please integrate with our task management tool”.

Feature requests are specific ideas that a customer will send to the company asking them to add something that they feel will make the product better. The question then is what to do with all of these requests. How do you manage them and how many of them do you actually turn into features?

Introducing Savio

Track feature requests from Intercom, Help Scout, Slack, and more. Founders, Customer Success, and Product Management teams track voice of customer requests to delight customers, reduce churn, and drive upsells

Track Customer Feedback. Build Better Products.

Keep and prioritize a single list of feature requests

A trusted place for your feature requests

Ditch the spreadsheets and Trello boards. Only put features into your issue tracker once you’re going to build them.

With a single list you can:

  • Compare how many customers asked for a feature
  • Compare the cumulative MRR for each feature
  • Sort and filter feature requests by customer plan or MRR, priority, effort, tags, keyword, and more

Centralize product feedback with no disruption to your teammates

Your support and sales teams can send customer feedback to Savio just by tagging a conversation in their support tool or CRM. No Savio account required.

Save customer feedback to Savio when you:

  • tag a message in Intercom or Help Scout
  • share feedback from Slack
  • send an email to Savio, or use the Savio Chrome Extension or API
  • tag conversations in Zendesk or Hubspot CRM

Drill into feature requests to read related customer feedback

Not all feature requests are created equal. Don’t treat them like they are. Filter feature requests by customer plan, MRR, and any other customer attributes you care enough about to send to Savio. You can show feature requests from:
“lighthouse” customers

  • Customers in a certain geography
  • Free, trialing, active, or cancelled customers
  • Customers with lots of expansion revenue potential
  • Enterprise (or SMB) customers
    Users with different roles (admins, non-admins, account owners, etc)

Close the loop with customers and reduce churn

  • See who requested features you shipped so you can close the loop with them
  • Quickly notify any number of requesters with a few clicks
  • Notify even faster with an email template
  • BCC your CRM to track who you contacted
  • Set replies go to your help desk
  • Keep track of which customers have been notified

$588.00  Save 83.16%

$99.00 Lifetime Deal

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