PhoneWagon is a beautiful and easy to use call tracking software that helps businesses improve their marketing spend by placing unique local phone numbers on each of their different marketing campaigns.
Features of Phonewagon:
Phonewagon allows its users to record their outbound and inbound calls so that managers can address issues and bolster training practices. The service has an option to play an alert message to let leads and customers know that the calls are being recorded
It can easily move the phone numbers you have with another call tracking provider to PhoneWagon
Managers can coach agents during calls using Phonewagon. This feature allows the manager to “whisper” directly into call center headsets agents are using, helping them through the conversion process. The customer on the other line will not be able to hear this interaction. This can help the agent be more prepared during difficult customer support calls.
Google Analytics and Google Ads
Google Adwords integration allows company data collected in Phonewagon to be accessed in one click. This creates a new conversation action named PhoneCalls on the platform.
Google Analytics has similar integration with Phonewagon. When using Google Analytics, phone calls are pushed from Phonewagon’s records as events. This information will be compiled so that reports generated on the platform will be able to determine the kinds of conversations being driven from any keywords being used in a campaign
Phonewagon provides its customers with a unique code to place on their website, which will then generate a banner. Once clicked, the banner will generate a unique phone number for the visitor to use.
Email Call Summaries and Alerts
This tool allows business owners and stakeholders access to campaign metrics via a daily email. Alerts are generated in addition to these summaries. These provide more than just data insights since these can be configured to send notifications when there’s a new call from a campaign
Phonewagon integrates with the market leaders, Salesforce, HubSpot, Slack, Pipedrive, Infusionsoft, and Zoho.
Phonewagon allows organizations to tag inbound or outbound calls as new leads, existing customers, or wrong numbers. This data will help agents understand where drop-offs occur in your sales funnel.
Phonewagon lifetime deal update – This deal has expired.