(MyAlice lifetime deal $69) Streamline and personalize eCommerce customer service with a single-point-of-contact helpdesk.
Providing excellent customer service shouldn’t take up all of your time and resources as you work to expand your company.
Things get hectic—quickly—when customer care employees are switching between tabs, applications, and email to manage incoming client requests and track orders.
What if you could manage all of your client interactions, regardless of channel, from a single dashboard?
MyAlice enables you to create the best ecommerce helpdesk by centralizing order management and personalizing customer service discussions across channels.
The MyAlice dashboard makes it simple to communicate with consumers across channels, displaying their entire communication history in one convenient location.
Orders can be created, updated, and refunded in real time, allowing you to provide excellent customer service when it’s most needed.
Without switching between applications, you’ll be able to support new purchase transactions while also providing personalized customer assistance.
Based on each customer’s purchasing history, MyAlice allows you to create a distinct personalized profile.
You can provide suggestions based on your clients’ preferences and lead them through a personalized purchasing experience.
The tool’s simple, easy-to-use interface allows you to combine live chat with social media and ecommerce sites.