(Median lifetime deal $59) With one-click screen sharing, you can quickly resolve client difficulties.

When your only choice is to recite instructions on a Zoom call, it’s difficult to resolve consumer difficulties.

To effectively advise clients to the correct solution, you must first understand what’s wrong—but first, you must teach them how to share their screen.

Fortunately, there’s a technology that allows you to quickly join a customer’s session, place your mouse on their screen, and solve the issue.

Make way for Median.

By incorporating one-click screen share tools into your app, website, or portal, Median makes it simple to handle client complaints.

With Median, you can deliver excellent customer service to non-technical consumers with a simple one-click screen sharing.

Simply paste the code into your website, and Median will work in your users’ browsers on any device or operating system—no downloads, installations, or plugins are necessary!

Customers can request assistance, and support agents can join their session to observe what they’re going through.

Get Median lifetime deal for only $59.

Turn your customers into Raving Fans with Screen Share enabled support

Reduce support time up to 82% in minutes.
Increase customer satisfaction with real time resolution.
Transform your support team into a profit center.

Types of cobrowsing

Silent screen share

With silent cobrowsing, marketing, sales and support people can join a customer’s session and watch as they interact with a website or digital asset.

Educational screen share

With our educational tools, sales and support agents can join a user’s browsing session in flight, put their mouse on the customers screen, highlight or draw on their page to help answer any questions or concerns they might have.

Full Control screen share

With our full control feature, sales and support agents may request permission to take full control of a customer’s browser session allowing the agent to click through a website and even type, if necessary.