(Median lifetime deal $59) With one-click screen sharing, you can quickly resolve client difficulties.
When your only choice is to recite instructions on a Zoom call, it’s difficult to resolve consumer difficulties.
To effectively advise clients to the correct solution, you must first understand what’s wrong—but first, you must teach them how to share their screen.
Fortunately, there’s a technology that allows you to quickly join a customer’s session, place your mouse on their screen, and solve the issue.
Make way for Median.
By incorporating one-click screen share tools into your app, website, or portal, Median makes it simple to handle client complaints.
With Median, you can deliver excellent customer service to non-technical consumers with a simple one-click screen sharing.
Simply paste the code into your website, and Median will work in your users’ browsers on any device or operating system—no downloads, installations, or plugins are necessary!
Customers can request assistance, and support agents can join their session to observe what they’re going through.