(Konnect Insights lifetime deal $79)Improve your social media presence by collaborating with customers on a customer-centric platform.

Engagement is the key to hooking customers on your brand.

It’s simple enough to set up your social media platforms, but keeping track of all of them is a different story.

You’ll need a single platform to help you handle social media across all of your company’s platforms.

Meet Konnect Insights.

Konnect Insights is a collaborative marketing platform that assists you in developing and implementing successful social media campaigns.

It has all of the tools you’ll need to establish a strong social media presence for your company.

Authenticate your social media accounts in a matter of seconds, then get to work planning and posting.

Konnect Insights allows you to schedule, preview, and publish on numerous social media sites, including Facebook, Twitter, and Instagram, whether it’s a one-time post or evergreen content.

Adding photographs, GIFs, emoticons, and hashtags to your posts to keep things interesting and fun is also a breeze.

It’s not “solo” media; it’s social media. As a result, Konnect Insights enables teams, businesses, and agencies to work together seamlessly on social media initiatives.

In the creative assets library, you may schedule posts in advance, allowing you to publish more content while saving time and reducing your team’s effort.

The approval function in Konnect Insights puts everyone on the same page so you can test anything on different devices before it goes live.

You’ll always be able to circle back to the performance and analytics section after running campaigns to check how they performed thanks to content tagging and bucketing.

Get Konnect Insights lifetime deal for only $79.

KONNECT INSIGHTS

THE ONLY TOOL YOU NEED TO

BE CUSTOMER CENTRIC

Konnect Insights offers a unified platform for your brand:

• Social Listening,
• Online Reputation,
• Social CRM,
• Social Analytics,
• Publishing,
• Surveys,
• BI Tools,
• Crisis Managementthat help you build a stronger community

3Bn

Web Sources Tracked

50K+

Brands Tracked

35

Social and Messaging Platforms

500K+

Responses Every Day

Care is the new marketing

With tools designed for customer care agents, supervisor and various stakeholders ensure you make your customers happier by engaging with them and giving them right solutions with a unified platform for a one view of the customer.

One Ticket view, Queuing, automated assignment, automated classification, mobile view, roles and permissions, automated prompt responses, mobile view, approvals, maker / checker, advanced workflows; you have everything in Konnect Insights to make customer care’s life easier and the customers happier.

Meaningful Insights

Get a 360-degree view of your brand with a unified tool. Learn more about your customers, your competitors and your segment. Engage with your customers in meaningful ways and make your customers happier.

Easily create multiple dashboards for various stakeholders and CXOs. Slice and dice all complex metrics with BI tools. Be the first to know how online conversations are impacting your brand.

Win the hearts of the brand

Cut down time and efforts to create Social Listening, ORM or Turnaround Time reports with Konnect Insights dashboard templates, customize them to brand themes and colors and make the brand love you all the more.

Win pitches with automated reports and recommendations offered by Konnect Insights’ AI tools. Setup your queries in minutes and add social profiles and you are ready in minutes to win an all-important agency pitch.

Make the most of data

Social media is goldmine of information available publicly where users are creating opinions about your brand, competition and your segment. Learn from what they are saying with intuitive dashboards and make sense out of the noise.

Use this information to improve your product offerings, launch new products, understand what your customers like about you and what do they don’t like. See what your competitors are doing and understand how you are faring against them.

Avoid crisis

Be the first to know if there is any crisis that is about to happen. Stay alerted with our mobile app or regular email alerts that will inform you immediately if something is going to go wrong. These signals are picked from social media and whole of web.

Configure customized alerts for various stakeholders. For eg – a negative sentiment from a News source with Alexa rank greater than 1000, or an influencer tweeting about you that needs a response within a few minutes. Set smart alerts for each department.