(DashFrugal Lifetime Deal $59) Acquiring a new customer is always presumed to be a difficult task. Many studies and researches have shown that it is difficult to acquire a new customer than to retain one. One of the most important steps in customer acquisition is Customer Onboarding. It is the user’s first interaction or contact with a product as soon as he signs up for one.
Customer Onboarding is a process that enables the users to learn and understand how exactly a product works and how it can help them in achieving their goals.
It is the first stage where a user can understand what a product is capable of and how it can contribute to helping users’ goals. Therefore, this interaction has to be the best and fruitful one for a user so that it delivers what they are seeking. If it goes well, an entity will have more loyal customers in the coming years and if it’s not properly taken care of, it can have negative impacts as well.
Onboarding customers was a difficult task for us, as we have a feature-complicated SaaS product. Because of the difficulty in feature acceptance, we earned some increased customer churn rate. People tried Dashfrugal, which helped them to build a simple in-app walkthrough, which really reduced the complexity of adopting features.
Dashfrugal is a new age digital adoption network for product-driven businesses to securely and efficiently conduct customer onboarding, in-app product training& support. By helping consumers to understand the app in a few steps, Dashfrugal allows product companies to increase their software feature adoption rate.
Dashfrugal also enables businesses to conduct customer onboarding, post-boarding pre&post sales on a single platform that reduces the time and expense of customer onboarding. Dashfrugal can be an efficient solution for onboarding and training clients remotely during the post-COVID process.
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