Best Support Lifetime Deal $49.00

Customer Support is a crucial aspect for any business. A business cannot exist without customers, and customer service should be every businesses’ number one priority. Customers need assistance to make cost-effective decisions and to get the correct use of the products.

They require detailed information and training on how to install, maintain, upgrade and dispose of the products they buy. Businesses need to respond to and resolve the customer enquiries, concerns and complaints faster for customer satisfaction and retention. A majority of companies offer customer support to their customers through the use of the various methods such as instant SMS & messaging, toll-free numbers, and emails. They also employ in-house help desk representative to offer personalised customer assistance to the company customers. Help Desk support help troubleshoot customer problems and provide products guidance to the customer and product end-users.

Introducing Best Support System

Best Support System, Best by name, Best by nature, Best by feature, it is a self-hosted customer support desk software. It handles support tickets, manages email tickets, collects any payment by PayPal. It has a simple installer so that you don’t need any programming skill. We will keep updating regularly and it has an auto update feature.

Key Features

• Knowledge Base: Automatically suggest knowledge articles while trying to create a new ticket and reduce ticket volume
• Proactive Search: Easy to use search – smart search engine can find relevant articles even with spelling mistakes
• Highly Secured: Get user uploaded file security, CSRF protection, boot force security, admin user login failure auto backoff, auto suspicious IP block
• Easy Customizable Roles & Privileges: Create user groups with roles and privileges of your choice and add the intended users to the group
• Customized Payment: It’s a very useful feature.You can set a payment of any amount for any service (i.e., hosting fee, maintenance fees) from on any ticket when required.
• LIVE WEB CHAT Live web chat feature has been added. Your client can contact your agent using live chat. You can set everything effortlessly.
• Easy Envato Integration: Allows purchase key validation, view support period, and view product and purchase information
• Collect User Feedback: Feedbacks are collected through special emails sent out to users after a ticket is closed with a satisfied and dissatisfied buttons.
• Automatic Update System: Hassle-free automatic update for your software so you do not have to manually install new updates or worry about new security threats
• RTL Supported: Best support system supports RTL