Archbee is a documentation software with features built around helping engineers. Compile all know-how documentation for your customers, cooperate with your team more efficiently and onboard people faster with this incredible platform.
Through Archbee’s team wiki you will be able to create Knowledge base documents to help your team grow and develop and easily share it with your clients.
The documents and files you create can be archived and classified into documents spaces, where people can browse and find the information they need without sifting through endless folders.
Your team-members will be able to comment on these documents, leaving questions and feedback, and cooperate to edit them as well. This collaboration is done live, so you don’t have to worry about running into conflicts after hitting save.
Creating these doc types is also very easy, you can do it by simply naming the components you want to use on the search bar, dragging, and dropping them in.
Created docs can be sub-grouped into document trees, allowing you to instruct those who read it in greater detail.
Sharing your documents is done by tagging your document spaces, where your knowledge base is, as “public” and customizing it with your branding and logo.
You can even choose to host these spaces in your own website domain to keep it easily available with free SSL certificates.
Other useful integrations available are Intercom and Slack, allowing you to chat with your customer right from you doc space to solve their questions in real time.
The truth is, it would be possible for you to achieve all the things I have just listed above without using Archbee. All it would take would be subscribing to six other software, integrate them, produce the documents and import each doc across all platforms.
Needless to say, it would drain you of a lot of money and time, and that is if you don’t run into any hiccups along the way. So, if you want to create knowledge base and make it available for both your team and customers, from a single platform and saving as much time and money as possible in the process, Archbee is for you.