Answerly Lifetime Deal | Knowledge-Base Software
Answerly Lifetime Deal | Knowledge-Base Software
Answerly Lifetime Deal | Knowledge-Base Software
Answerly Lifetime Deal $49.00
Over the years, like most technology, the term knowledge base has changed and evolved. Traditionally, it was used to mean any kind of collection and storage of knowledge — a step above a database. With new advances in technology, including SaaS and other trends, the idea of a knowledge base has shifted as well. A Knowledge Base is a short, it’s a self-service storage for material, including text, video, audio, images and other forms of media that can be easily categorized, organized, published and retrieved. Knowledge bases can be customer-facing, internal or both.
A knowledge base is knowledge about your product, service or company written in such a way that it can help employees or customers find the information they need quickly and efficiently. It is designed to answer questions and provide solutions as simply and effectively as possible.
Whether you run a SaaS company or not, having a knowledge base is a smart investment of resources. It cuts down on support tickets, customer service calls, pre-sales questions and more.
SaaS companies in particular can benefit heavily from a knowledge base. Because most of your business is focused around generating recurring revenue month after month, there’s a great drive to introduce new users to your service consistently while keeping existing customers on board. SaaS can be very competitive, and these days, customers and prospects expect to have their questions answered in a timely manner — the sooner, the better.
Having a knowledge base will help users help themselves to find a solution without having to wait or even communicate with your staff. This, in turn, frees up your employees to focus on the issues that truly need their attention. A customer that has good service experience is a happy customer — and one that recommends your service to others while staying on board rather than fleeing to your competition at the first sign of trouble or setback
Introducing Answerly
Answerly is a platform with a CMS, Contact Form, Widgets with many more features & lets you prepare, organize, write and deliver fast on-the-spot answers for your customers.
Meet our knowledge base. Supercharged for self-service. Write and deliver on-the-spot answers for your business.
Our knowledge base platform will allow your customers to search and explore how your online business works.
- Powerful CMS
- Reports and stats
- Custom domain
- Personal branding
More than a platform. Witness our CMS.
Create the best knowledge base with a powerful CMS and rich-text answer editor. Drag and drop answers inside categories, and re-order content with simple drag and drop UI — all will reflect in your knowledge base.
- Drag and Drop
- Categories
- Subcategories
- Re-order answers
Contact Page. For when there’s no answer.
Receive messages in your Answerly Inbox from a robust, highly customizable contact page. It automatically takes the theme and design of your knowledge base and allows your customers to reach out when they can’t find answers
- 20GB storage
- @answerly.io address
- E-mail client
- Personal branding
Help at your fingertips. With novel widgets.
Answerly offers a variety of help widgets you can install anywhere on your website. With Answerly, your customers never have to leave your website by utilizing our widgets that automatically integrate with your knowledge base
$228.00$49.00